There are times when recommendations fall short and times when they blow you away. Yesterday, we experienced the latter at Squires Automotive Auto Generator & Starter Service in Kinston, NC. The recommendation came from one of the people helping with our engine problem. We could not have been more thrilled. So much so, that we have even added them to our new our favorite things category. I guess when you have been in business serving customers since 1955, you get very good at it.
Squires Automotive Auto Generator & Starter Service not only recommended a fantastic place for us to eat lunch, but had our starter completely rebuilt in the time it took us to eat that lunch. Both Jim and Steve, the owners, we’re incredibly nice and knowledgeable. They answered all of our questions and even made additional recommendations regarding our marine alternator. Squires Automotive Auto Generator & Starter Service redefined what service should look like.
Our starter cost $135 for a complete rebuild. Since it was also a custom starter with no apparent serial numbers visible, we asked them to also price a comparable backup that we could keep on hand in case the primary failed. Steve looked at the starter, went to a large stack of books on the wall, and began flipping. Five minutes later, not only had he identified the starter, he had a nearly identical replacement sitting on the counter. We could not believe it!
Having priced a replacement starter with other places at nearly $300, their price was a no-brainer at $165. We purchased the backup on the spot.
Having had a few marine contractors service our boat, we often find average or sub-average quality for astounding, premium prices. It was refreshing to have had the complete opposite experience by getting premium service at a reasonable price.
We can not recommend Squires Automotive Auto Generator & Starter Service highly enough for your generator and starter needs. They are masters of their craft! Fast, knowledgeable, and very friendly, you can’t go wrong with these guys.